Self-exclusion is exactly as the name suggests – it is an agreement between you and Mindil Beach Casino Resort to exclude you from entering the casino.
Self-exclusion is available for a minimum of three months, but it can be longer if requested. You can choose to be excluded from the entire Mindil Beach Casino Resort premises, all gaming areas or individual gaming areas, such as TAB, Keno, gaming machines or table games.
If you wish to undertake self exclusion then you should contact Mindil Beach Casino Resort.
After considering the information provided you will need to meet with our Gambling Liaison Officer who will take you through the quick process.
Self exclusion is discreet and all information provided by you to us is confidential.
If you have chosen to exclude yourself from specific areas within Mindil Beach Casino Resort, you must advise us if you wish to enter any areas you aren’t excluded from prior to doing so. If you gamble in an area you are excluded from, please understand that you do so at your own risk. Mindil Beach Casino Resort will use its best efforts to identify you and intervene, but we will not be liable for any losses that you may suffer.
If you wish to self-exclude, we will provide information about help that is available to you. We will remove your name from our mailing lists promoting gaming activity during your period of self-exclusion.
If you are discovered in or attempting to enter an area that you are excluded from, Mindil Beach Casino Resort will take all reasonable steps to intervene and prevent you from gambling. This can include preventing you from entering the area or escorting you from the premises.
If required, please contact a Mindil Beach Casino Resort representative to obtain a self exclusion.