Self‑Exclusion Program at Mindil Beach Casino Resort

Sometimes the best step forward is choosing to pause. At Mindil Beach Casino Resort, our Multi Venue Self‑Exclusion program gives you the opportunity to take a break from gambling and focus on other areas of your life. Whether you want to exclude yourself from our casino gaming areas, the entire property, or extend your exclusion to other venues in Darwin, we’re here to support you with a process that is confidential, flexible, and designed around your needs.

Multi Venue Self‑Exclusion

Multi Venue Self‑Exclusion is a voluntary agreement between you and Mindil Beach Casino Resort. You can choose to exclude yourself from:

  • Casino gaming areas only
  • The entire property
  • Other participating gaming venues in Darwin

Exclusion periods range from a minimum of three months up to four years, giving you the flexibility to select the timeframe that works best for you.

How the Process Works

If you wish to undertake Self‑Exclusion, simply contact Mindil Beach Casino Resort. You’ll meet privately with our Gambling Harm Minimisation Officer, who will explain the program, answer your questions, and guide you through the agreement. The process is quick, discreet, and all information you provide remains confidential.

Your Rights and Responsibilities

  • You must notify us if you wish to access areas not covered by your exclusion before doing so.
  • If you gamble in an excluded area, you do so at your own risk. While MBCR will make every effort to identify and intervene, we cannot be held responsible for any losses incurred.

Our Commitment to You

  • We will provide information about support services available to assist you.
  • Your details will be removed from promotional mailing lists during your exclusion period.
  • If you attempt to enter an excluded area, our team will take reasonable steps to intervene, which may include restricting entry or escorting you from the premises.

Taking the Next Step

If you’re ready to make a change, please contact a Mindil Beach Casino Resort representative to begin the Multi Venue Self‑Exclusion process. Our team is here to support you every step of the way.